Webster University Course Syllabus

Course No. & Section: BUSN6110

Instructor: Dr. Donald Westerfield, Professor

Course Title: Operations and Project Management

Phone: Shanghai University for Finance & Economics (SUFE)    86-21-6536-3559

               Shenzhen

Term: Fall 1 2006

 mailto:western@webster.edu       http://mercury.webster.edu/westedon

Course Description:

This is a course that focuses on the major managerial issues in manufacturing

management and the tools that can be used to manage them. Special attention will be

given to project management, including PERT, critical path scheduling, and time-cost

models, in operations management and other business settings. The major operations

management issues are quality management and control, capacity management, plant

location, layout and design, production planning and scheduling, supply chain

management, and inventory management. The analytical tools covered include queuing

theory, statistical quality control, linear programming, and learning curves. Where

appropriate, the use of operations management techniques in service and distribution

organizations will be demonstrated.

Learning Objectives:

Upon successful completion of this course, the student should be able to:

• Interpret data and apply appropriate qualitative and quantitative techniques.

• Plan for and control complex projects.

• Judge and value various plant, product and process designs.

• Describe the important precepts of quality management.

• Describe the important principles of supply chain management.

• Demonstrate mastery by creating operations plans and schedules.

REQUIRED TEXT / MATERIALS:

Chase, R.,  Jacobs, F.  Aquilano, N.  Operations Management for Competitive Advantage,  Boston: McGraw-Hill Irwin, 11th ed, ISBN 0-07-3121665

Supplemental Reading:

Provided by the instructor.

Incoming Competency of Student Expected by Instructor/Prerequisites:

MBA program prerequisites, BUSN 5760, MRKT 5000, FINC 5000. Students must be able to speak and understand the English language fluently enough to participate freely in all class activities.

Course Attendance:

Students are expected to attend and participate in all class sessions of this course. Class Participation Grade is based on: interaction with team members during problem solution sessions, voluntary contributions to current material being discussed in class, questions and answers that benefit the whole class, contributions to class during computer interactive sessions in class, helpful suggestions regarding analytical methods and procedures related to group and individual assignments.  Class attendance is necessary, but not sufficient, for a Class Participation grade.

Course Grade System:

A+=97-99, A=94-96, A-=90-93, B+=87-89, B=94-96, B-=80-83, C=70-79, F<70

Assigned Classwork and Cases must be completed prior to the classroom session in order to receive credit. Assignments turned in late will be reduced one letter for each day after the due date of the assignment.  All assigned work will be due at the beginning of class on the date due. 

Course Policies:

• Plagiarism of any sort will be grounds for dismissal from this class and University disciplinary action.
• This syllabus may be revised – items added, deleted, changed – without prior notice or agreement of the students in this class.
• Use of electronic signaling, telecommunications, or recording devices during class in the classroom  is strictly prohibited. Use of such devices during class will be grounds for your removal from class or for the device to be taken from you until the end of the class.  Failure to comply with the Professor's directives concerning the devices will be grounds for your removal from class and from this course.  Statement from Faculty Senate: “…Disruption of class, whether by latecomers, noisy devices, or inconsiderate behavior is not acceptable. Students are expected to treat the instructor and other students with dignity and respect, especially in cases where a diversity of opinion arises. Students who engage in disruptive behavior are subject to disciplinary action, including removal from the course."

Schedule of Class Meetings - Assignments

Week   Pre-Assgn.                          Case Study                          Problems Due         Quiz

1          Ch.1-3                                    pp. 45-46; Q 1-6                    Ch 3; Pr 1,2,5

2          Ch 4-5; TN 4,5                       pp. 206-207; Q 1-4

3          Ch 8; TN 8                              pp 340-341; Q 1-2                                                    1^st-20%

4          Ch 10-11;TN 11                    pp 465-466; Q 1-4

5          Ch12                                       p 492; Q1-4                           Ch 12; Pr 1,2             2^nd-20%

6          Ch 13,14                                p 539; Q.5,9; p.581 Q.3,9

7          Ch 15,16                                p.619; Q.5;p.655 Q.9            Ch 15,Pr 6,8              3^rd 20%

8          Ch 17,18                                p.684; Q.6,9; p.745 Q.6,14

9          Ch 6, 7,9                                p.221; Q.3,p.284 Q.3; p.392, Q 2                           *Make-up 20%

* Five percentage points are allocated to case studies as follows, 2.5% for written

answers (handed in during class) and 2.5% for discussing answers during class. Plagiarism of any sort will be grounds for dismissal from this class and University disciplinary action.

ass. The written answers must contain at least one paragraph per question and 350-500 words

per assignment (total). Students must provide the word count of their answers (e.g., not

questions, title page, references, bibliography, etc.). Late assignments will be

decremented 20% per day. The case study grade is calculated as follows:

CS grade = (written answers grade)(2.5%) + (written answers grade)(2.5% participation)

** Quizzes are a combination of true-false, multiple choice, short essay, and

problems. All material in the text, whether discussed in class or not, is testable.

The make-up quiz (comprehensive) is optional and may replace any prior quiz score.